Find my licence & get help
Lost your activation code, didn't receive it, or hit a problem activating? We've got you.
Re-send my activation code
Enter the email address you used at checkout and your order number. We'll re-send the code(s) to that email.
Opening an email to our support team — send it and we'll get your code re-sent shortly.
Something else?
Code not working, bought the wrong product, refund question, or general help — send the details and we'll sort it.
Email support@instantkeys.storeBusiness / bulk orders: sales@instantkeys.store
How to activate your licence
- Kaspersky: create or sign in to your My Kaspersky account → download the app for your device → enter the activation code when prompted (or add it under “Licenses”).
- Bitdefender: create or sign in to Bitdefender Central → “My Subscriptions” → “Activate with code” → enter your code → install on each device from Central.
- Keep the email with your code somewhere safe — you may need it again when you reinstall.
Exact steps can change with new versions; if anything doesn't match, email us and we'll walk you through it.